Users can manage leads from initial contact through to conversion using the cloud-based platform, accessing detailed activity reports and customizable sales pipelines to ensure sales teams have the insights they need to prioritize their efforts.
Advanced automation features, such as workflow rules and lead scoring, help streamline processes and ensure that sales representatives vietnam whatsapp number data 5 million have more time to focus on the most promising leads.
Additionally, Salesforce’s integrations with a wide range of applications through its AppExchange marketplace allow businesses to tailor the platform to their unique needs. An emphasis on collaboration, with tools like Chatter for team communication, enhances cross-departmental engagement.
It’s worth noting that Salesforce’s high-end features and great brand reputation also translate to a higher price point than many of the other form a team of marketing and sales representatives platforms in this list, placing it out of the budget for certain SMBs.
Cost: Starter Suite plan $25/user/month, Pro Suite plan $100/user/month, Enterprise plan $165/user/month, Unlimited plan $330/user/month, Einstein 1 Sales $500/user/month.
5) HubSpot
What’s to love:
- Plenty of tools for managing inbound leads
- Accessible and easy-to-use for those just getting started
- Integration with other HubSpot services
HubSpot CRM is a powerful lead management solution, particularly valued for its integration with HubSpot’s marketing, sales, and service hubs. An easy-to-use interface and a freemium model are just some of the features that aim to make lead management accessible with HubSpot CRM.
Built-in lead-capture tools, like forms, chatbots, and live chat, enable businesses to capture and segment inbound leads effortlessly. Lead scoring and automated workflows allow sales teams to prioritize high-value leads and nurture them benin businesses directory through personalized email sequences, reminders, and task assignments.
HubSpot CRM integrates seamlessly with HubSpot’s marketing tools, providing unified visibility into each lead’s journey. This connected ecosystem allows marketing and sales teams to work together effectively, delivering a cohesive experience to potential customers.
Unfortunately, while the presence of many different tools and features is undoubtedly a positive thing, it can make HubSpot trickier to learn for less tech-savvy agents. Thankfully HubSpot provides webinars and guides to assist with education and training.
Cost: Free plan available, Sales Hub Starter or Starter Customer Platform $15/month/seat, Sales Hub Professional $90/month/seat, Sales Hub Enterprise $150/month/seat.
6) Zendesk Sell
What’s to love:
- Mobile-friendly interface
- Easy integration with Zendesk’s other tools
- Strong reporting features
Zendesk Sell is a lead management solution tailored for sales teams that prioritize streamlined, data-driven processes. It simplifies lead tracking and engagement by providing a clean, intuitive, mobile-friendly interface that’s easy for sales teams to navigate even while on the go.
One of Zendesk Sell’s standout features is its automation capability, which reduces manual data entry and enables reps to focus on high-impact tasks. Built-in email tracking, activity logging, and smart lists enable sales reps to easily see which leads need attention and where they are in the sales pipeline.
Zendesk Sell also offers strong reporting features that give teams insights into pipeline metrics, lead sources, and sales performance, helping sales managers identify areas for improvement.
Cost: Zendesk Sell Team $19/user/month, Zendesk Sell Growth $55/user/month, Zendesk Sell Professional $115/user/month, Zendesk Sell Enterprise customizable plans starting at $169/user/month. All plans are billed annually.
7) Mailchimp
What’s to love:
- Simple, fair pricing perfect for SMBs
- Integration of CRM, lead management, and marketing features
- Easy-to-use audience segmentation tools
Mailchimp, initially renowned for its email marketing capabilities, has evolved into a robust lead management and CRM solution. This transformation allows businesses to manage leads and automate customer journeys all within one platform, making it an accessible, all-in-one solution for marketing and lead management.
This integration of marketing and CRM functionalities is a key strength of Mailchimp as a lead management platform. Meanwhile, integration with social media and e-commerce platforms also makes it a versatile option for businesses looking to grow and retain their customer base.